General Issues | Print Issues | Scan Issues | Email Issues
What is a Multifunction Peripheral (MFP)?
Which MFPs are supported by Sharpdesk Mobile?
How do I find the IP Address of my Sharp MFP?
I can't start Sharpdesk Mobile on iPhone
I can't view thumbnails for some of the data in the list of scanned files.
Thumbnails are corrupt for some of the files in the list of scanned data.
An error message is displayed when I try to preview a file.
I can't print to a supported MFP from Sharpdesk Mobile.
When printing a PDF file, a large amount of unknown characters was printed.
"Select File" only displays the list of documents that were received by Sharpdesk Mobile.
I can't rotate the image when confirming the file for print.
I can't pinch-in/pinch-out or scroll when previewing an image/file for printing.
The screenshot image of my iPhone/iPad (captured by pushing the power button and Home button simultaneously) cannot be printed.
No printers/scanners are displayed when I select "Find Printers/Scanners" in "Set Up Printer/Scanner."
I can't print to/scan from a printer/scanner whose IP address was entered in "Add Manually."
When I select "Scan from (scanner name)" to begin receiving scan data, I get an error message –"Profile Registration Failed" after selecting "Registering profile" and Sharpdesk Mobile doesn't go into waiting status.
"Failed to delete profile" is displayed after receiving scan data.
Since the device uses fixed IP address and I always use the same scanner, I don't want the entry in the address book to be deleted.
The file received from the scanner is not shown in the file list when I select "Send to E-mail" or "Organize".
When I select "Attach to E-mail" after selecting a file, the iPhone/iPad E-mail application is started but the attached image looks horizontally (vertically) longer.
The application that I wish to send this file to is not listed when I select "Send to Application."
Sharp is a registered trademark of Sharp Corporation.
Sharpdesk is a trademark or registered trademark of Sharp Corporation in the U.S. and other countries.
App Store is a service mark of Apple Inc. Apple, the Apple logo, iPhone and Bonjour are trademarks of Apple Inc., registered in the U.S. and other countries. iPad is a trademark of Apple Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license by Apple Inc.
All other trademarks are the property of their respective holders.