Case Studies

Greenwood County School District 52 Hits Back hard on Ransomware

Greenwood County School District 52 Hits Back hard on Ransomware

Business Environment Challenges

Greenwood County School District 52 (the district) is made up of four schools, spanning grades K – 12, serving the city of Ninety-Six, SC. The district recognized that it lacked a robust and reliable Backup and Disaster Recovery system. Although they had a reliable IT consultant on staff, his services alone were not enough to monitor the district’s servers 24/7.

“We have been very pleased with the service that Sharp has provided so far. In addition to the ransomware incident, we were able to get ahead of failing hard drives and order replacements before we had any downtime, due to Sharp’s Remote Monitoring and Management system.” 

Jennifer Madden, Director of Technology, Greenwood County School District 52


Organization
Greenwood County School District 52

Challenges

  • Minimal IT staff to manage network issues as they take place
  • Weak, unreliable backup solution

Solutions

  • Installed server Remote Monitoring and Management services
  • Implemented new Backup and Disaster Recovery system

Results

  • Ongoing server monitoring and management provided by a dedicated Virtual CIO meant less downtime
  • Able to recover all data within a matter of hours when hit with Ransomware