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Help Desk Support

Professional, Technical Experts Supporting Your Business

Responsive and Certified Help Desk Support

Have peace of mind knowing we’ve got your back. Regardless of how small or technically complex, our certified, U.S.-based help desk can quickly and efficiently resolve any problem. We can alleviate the day-to-day workload of your IT staff allowing them to take on more important initiatives.

When a computer issue arises, simply contact us by phone, email or chat, and our courteous technicians will be ready to get you up and running as fast as possible. If you require round-the-clock coverage, our team can provide options for 24x7 and holiday help desk support.

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Always On, Best-in-Class Support

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Direct Access to a Technician

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Expert IT Assistance and Customer Care

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Free Up IT to Focus on Critical Tasks

We’ve Got You Covered

Our help desk team can help your organization resolve issues in the following areas:

  • Microsoft® and MacOS® operating systems
  • Email applications and browsers
  • Printer installation and support
  • Hardware and network troubleshooting
  • Microsoft Office and document third-party applications
  • Mobile phones and tablets
  • User administration
  • Desktop performance problems

“We have leveraged the help desk support countless times and each time they have been very responsive and worked with us until we solved the issue, whether it required additional support or onsite assistance.”

-Lauren Cole, Practice Manager, North Georgia Physical Therapy Associates

Download Case Study

NGPTA Case Study PDF

Featured Resources

Help Desk Support PDF

Help Desk: Technical Experts Supporting Your Business

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Help Desk Support from Sharp

Video: Help Desk Support from Sharp

Case Study City of Anderson

Case Study: City of Anderson

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Case Study McCormick PDF

Case Study: McCormick County School District

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Contact us today to learn more about the many benefits of help desk services.