Could you have ever imagined being told one year ago that you would be transitioning fully to remote work, turning your home sanctuary into a lively office space? While some people have returned to their physical offices now, our uptake of working from home (WFH) increased drastically over the past year. For many, this has meant balancing childcare and their day job (and, in some cases, welcoming kids onto Zoom meetings), while quickly learning new technologies to support WFH infrastructures. The upcoming anniversary of the one-year mark of the pandemic makes for a fitting time to reflect back on all that’s changed about how we work, and how businesses can better anticipate and address employee needs, which can vary across the generational spectrum, for the future of work. We covered these topics and more in our recent webinar with Microsoft and industry experts on the future of work. Here are a few key learnings from the discussion.